Climate Change and Environmental Issues
Our Approaches, Strategies, Targets & Initiatives
Climate Change and Environmental Issues

Marketing and Labelling
Ethics and Compliance
Our Approaches, Strategies, Targets & Initiatives
CORE VALUES




Value Creation
Integrity
Righteousness
Courage



Commitment
Compassion
Serving others

Economic Performance
Our Approaches, Strategies, Targets & Initiatives

Customer Satisfaction and Relationship
Our Approaches, Strategies, Targets & Initiatives

- SAMEE Group maintained a strong customer retention rate, with major clients continuing long-term engagements.
- The Group supported multiple client audits and product validation processes with favourable outcomes.
- No customer complaints were escalated to legal or regulatory bodies.
- Internal monitoring showed stable on-time delivery rates and continued satisfaction with technical responsiveness.
Technology, Innovation and Development
Our Approaches, Strategies, Targets & Initiatives

Cybersecurity and IT Resource Management
Our Approaches, Strategies, Targets & Initiatives
- Infrastructure Security and Uptime – We ensure robust protection of enterprise systems, servers, and automation platforms through access controls, regular security patching, and performance monitoring.
- Data Privacy and Protection – We safeguard employee, customer, and business data through encryption, data retention protocols, and compliance with local and international privacy regulations.
- User Training and Awareness – Cybersecurity briefings, phishing simulations, and IT policy refreshers are conducted regularly to reduce human-related risks and instil responsible digital behaviours.
- Disaster Recovery and Business Continuity – SAMEE Group follows the 3-2-1 Backup Rule, maintains offsite backups, and tests system restoration procedures annually to ensure business resilience in the event of a cyberattack or IT failure.
- Policy Enforcement and Audit – Our cybersecurity policies are formalised and enforced through regular internal audits, with a structured approach to reporting, remediation, and compliance tracking.
Customer Satisfaction and Relationship
ACTIONS BY THE IT DEPARTMENT









Supply chain management
Our Approaches, Strategies, Targets & Initiatives

MOVING FORWARD
CONTENTS
PERFORMANCE REVIEW
SUSTAINABILITY
